MokeAfrica Earrings

1. *Delicate Cleaning:* Maintain the beauty of your laser-cut wooden earrings by gently cleaning them with a soft, dry cloth. This helps remove dust and debris without harming the delicate paintwork.

2. *Avoid Moisture:* Wood can be sensitive to moisture. Keep your wooden earrings away from humid environments, and avoid wearing them in the rain or during activities that may lead to sweat.

3. *Storage Sensibility:* Protect the hand-painted details by storing your wooden earrings in a cool, dry place. Consider using a dedicated jewelry box or pouch to prevent scratches.

4. *Periodic Check:* Give your wooden earrings a periodic check for any signs of wear. Pay attention to the painted surfaces and the earring hooks to ensure they remain in great condition.

5. *Handle with Care:* When handling your wooden earrings, do so with care. Avoid bending or applying excessive pressure to the wood, as it can be fragile.

6. *Remove for Activities:* Before engaging in activities like swimming or rigorous exercise, it's best to remove your wooden earrings to prevent any potential damage.

7. *Painted Surface:* To keep the hand-painted designs vibrant, refrain from using chemicals or abrasive cleaners. If needed, a slightly damp, soft cloth can be used sparingly for cleaning.

8. *Artful Rotation:* Consider rotating your earrings to evenly distribute wear. This prevents overuse of specific pieces and extends their lifespan.

9. *Longevity Check:* For valuable or sentimental wooden earrings, consult a professional jeweler or artisan for periodic maintenance to ensure their longevity.

10. *Share the Love:* Share your passion for wooden jewelry care with others. Encourage friends and family to appreciate the artistry and craftsmanship in these unique pieces.

Your wooden earrings are not just accessories; they're wearable art. Taking proper care of them ensures that their charm and creativity continue to shine through. If you ever have questions or need further advice, please feel free to reach out to us. We're dedicated to helping you cherish these artistic treasures for years to come.

In our commitment to maintaining the highest standards of quality, we carefully inspect each pair of earrings before they leave our hands to ensure they meet our stringent criteria for excellence.

However, we understand that circumstances may arise where you may have concerns about your purchase. We'd like to clarify our policy regarding returns and exchanges:

*No Returns:* We regret to inform you that we do not accept returns on our wood earrings. Due to the intimate nature of earrings and concerns related to hygiene, we cannot resell earrings that have left our premises.

*No Exchanges:* To maintain the integrity of our handmade pieces, we also do not offer exchanges. This ensures that every pair of earrings you receive is brand new and has not been previously worn or handled.

*Quality Assurance:* Rest assured, our team is dedicated to quality assurance, and we take every measure to ensure that your order arrives in perfect condition. In the rare event that your earrings arrive damaged or if there is an issue with your order, please contact us within [number of days] days of receiving your purchase. We will work diligently to address and resolve any concerns to your satisfaction.

We appreciate your understanding of our return and exchange policy. Our priority is to provide you with unique, high-quality wooden earrings that you'll cherish. If you have any questions or require assistance, our customer support team is here to assist you.

- *The Courier Guy (R110):* Fast and reliable doorstep delivery in 1-4 days. We bring your order right to your door, ensuring a seamless shopping experience.

- *Paxi-PEP Store Collection (R80):* Conveniently collect your order at your nearest Pep store in just 7-9 days. This option is perfect for those who prefer a pickup location that's easily accessible.

- *Local Pickup (Johannesburg Area):* If you're in the Johannesburg area, you're more than welcome to pick up your order in person. This option allows you to get your items directly and skip the wait for shipping.

We strive to offer flexible delivery choices to cater to your needs, ensuring that you receive your laser-cut and hand-painted wood earrings in a way that suits you best. Your satisfaction is our priority, and we aim to make your shopping experience with us as smooth and convenient as possible.